Frequently Asked Questions

How much does the treatment program cost?

The clinical evaluation and assessment appointment is free and confidential. The initial meeting is with a licensed therapist to discuss concerns and treatment options. If you admit into the program, we contact your insurance company to determine your cost before you begin treatment. We accept most major insurances and if we are an in-network provider to your plan, your insurance should cover the majority of your care. We charge no additional fees. Clients are only responsible for any co-pays/deductibles/co-insurance and medication costs. Your insurance company may require that we bill for physician fees separately. This will be reflected in your explanation of benefits.

What is your cancellation policy?

A 24-hour notice is required to cancel or change your appointment. Please contact our office directly at (636) 477-6111 to cancel or reschedule your appointment.

What is your payment policy?

Initial assessments are free of charge. Co-pays are due at time of service for all follow-up appointments. Payment arrangements can be made for co-pays and co-insurance. Credit cards and HSA cards are accepted.  We also offer several different competitive private pay plans.

What is the involvement of family members in treatment?

We believe incorporating family members into the program is a key factor in treatment. We strongly recommend our family members and parents to attend our complimentary weekly parent/family groups. Family members are instrumental in supporting a healthy recovery and living. There are cases where a patient may prefer not to have family involvement because of issues that may impede their treatment progress. We encourage our patients to let us know if this is the case.

Why can't I book an appointment online with a psychiatrist?

An initial consultation with a licensed therapist is required to determine the level of care needed before an appointment with a psychiatrist can be scheduled. After the initial consultation, we will immediately book the appointment with a psychiatrist within days of entering our program.

Why can't I book a Suboxone® assessment online?

Suboxone® is used in Medication Assisted Treatment, and is one of the options available to assist with substance use recovery.  We want to ensure you have all the necessary information before attending your Suboxone® appointment.

Insurance Providers

Alternative Behavioral Care is a provider for most major insurance companies. Some of the insurances we accept are Aetna, Anthem BCBS, Cigna, Coventry, E4 Health, Healthlink, Home State, Magellan, Missouri Care, Optum United Behavioral Health, UHC Behavioral Health Plan, UHC-CP (for private counseling only), UMR, and Beacon Health Options (Value Options.) For information regarding a specific insurance company, please call our office at 636-477-6111.

If we are not a provider to your insurance plan, there are always other options. Our programs are designed to be cost conscious; you will find that our programs are more affordable than other similar programs in the area.

Fully licensed treatment team.

Complete outpatient program. 

Psychiatrist visit
within 72 hours.

Day and evening
options.

Testimonials

Ready to Make a Change?

Our team provides you with the needed knowledge, tools, guidance, and support you need to feel more centered. We will contact you right away.